Rental Terms
All car rentals are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or when you collect your vehicle. This agreement outlines the specific terms, conditions, insurance information, applicable charges, and your obligations during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To rent a vehicle from Burntwood Car Hire, you must be at least 21 years old, although age restrictions may differ based on the vehicle type. A valid full driving licence, appropriate for the vehicle category, is required and must have been held for the duration specified in the Rental Agreement. You will need to present valid identification and proof of your current address. Additionally, valid payment information and a security deposit are necessary. Any further requirements will be outlined in the Rental Agreement.
Booking and Payment Process
- You can make bookings on our website, via telephone, or directly at our Burntwood office. A deposit may be necessary to confirm your reservation. The remaining balance and a security deposit are generally needed upon vehicle pickup. All prices are listed in British Pounds (£) and include applicable VAT. We accept all major credit and debit cards, processed safely through trusted payment gateways.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and signed by both parties. The vehicle must be returned in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and associated charges will be applied. Ensure that the vehicle is returned with the same fuel level as at collection; refueling charges will be incurred if the fuel level is lower. Late returns may result in additional fees, so please notify us promptly if you anticipate a delay. You are liable for any parking fines, traffic violations, or charges that occur during your rental period, along with an administration fee.
Insurance and Liability Terms
- All rentals come with basic third-party insurance included. Details regarding coverage and excess amounts will be outlined in the Rental Agreement. Options for additional insurance may be available to help minimize your financial liability, so reviewing these is advisable. You remain responsible for any damage or loss up to the excess amount, unless additional insurance is in place. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or failure to show up may incur additional charges.
Prohibited Activities
Prohibited Uses for Rental Vehicle
- Use of the vehicle for any illegal activities is prohibited. This includes racing, rallying, off-roading, or any other dangerous driving practices. Transporting hazardous materials is strictly forbidden. Sub-letting the vehicle or allowing unauthorized individuals to drive is not allowed. Driving under the influence of alcohol or drugs is prohibited. The vehicle must only be used for its intended purposes and should not exceed passenger or weight limits. Driving outside of agreed geographical areas without prior authorization is also not permitted.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Burntwood will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, stemming from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental over the last 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Applicable Law
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in these regions.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services confirms your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Burntwood Car Hire Services
Burntwood, UK, Car Hire Address
Contact Number::
441452595103