Burntwood Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

Your Information Usage

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. We also streamline the vehicle collection and return processes for your convenience. Additionally, we process payments and manage any applicable deposits and charges efficiently.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Providing booking confirmations, updates, and essential rental details. Addressing your questions and delivering customer assistance. Informing you about any modifications to our services or policies.
• Marketing Preferences and Data Usage:
  • We will send promotional offers, newsletters, and service updates only with your consent or if we have a legitimate interest. Opting out is always an option.
• Service Enhancement for Customer Benefit:
  • Evaluating website traffic to refine user experience and improve functionality. Conducting research to optimize our vehicle fleet and service offerings.
• Compliance with Legal Requirements:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Your Personal Information Sharing

• Rental Partners: We partner with third-party companies, including payment processors and IT support, to deliver our services. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This encompasses encryption, access controls, secure servers, and routine security assessments. However, it is important to acknowledge that no internet transmission or electronic storage method can guarantee absolute security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its use.

Your Rights Explained

Your rights under UK data protection law

• Access to Your Information: Obtain your personal information records from us.

Contact us below to exercise your rights.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor data, and customize content. You have the option to adjust your cookie settings directly in your browser preferences at any time.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be made available on this page along with a new "Last Updated" date. We recommend that you check this policy regularly to stay informed.

Contact Burntwood Team

For inquiries regarding our Privacy Policy or data practices, please reach out to us: